Friday, 07. June 2019, Heathrow/Windsor Marriott Hotel, KCS Academy World Tour: London 2019

Join us in London for a one-day event focused on bringing the KCS® community together for Knowledge-Centered Service content, conversations, and connections.
The KCS Academy, the network of resources and practitioners for KCS (the knowledge and content management best practice), is hosting a one-day conference.  Come participate in conversations about:

KCS implementation case studies: KCS in Action
KCS as Agile Knowledge Management
Considerations for customer self-service
Building a KCS Center of Excellence
AI and KCS - Emerging Digital Automation Model
Tools and services available to help enable your KCS journey

Who should attend:

People looking for a better way to share knowledge
Managers exploring enterprise content management strategy
Experienced KCS practitioners looking to share best practices with others on the KCS journey

Agenda Coming SoonBring the whole team: register for four seats and get the fifth one free!  Please send all four registered names to Jennifer Moortgat and she will respond with your free seat code.
Logistics:9:00      Coffee served9:30      Program begins12:30    Lunch served13:30    Program resumes16:00    Cocktail hour

Parking and transportation information coming soon
Hotel information coming soon

Dress is business casual.

Cancellation policy:

Registration can be transferred to another attendee up to the start of the event.
Cancellations made on or before May 31st will be refunded minus a $50 cancellation fee. 
Cancellations made after May 31st are non-refundable.

KCS Academy World Tour: London 2019

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